Non-Conformance & NCR Improvements

Fix Fast. Prevent Recurrence.

When issues hide in email or spreadsheets, they repeat—and costs stack up.

Non Conformances Made Easy

IsoRight turns every defect, complaint, or audit finding into a managed workflow: contain, investigate, correct, and verify effectiveness. Clear owners. Clear dates. Clear results.

Features

• Log non-conformances from audits, inspections, or customer feedback.
• Identify root causes as per Non Conformance processes.
• Assign corrective and preventive actions with due dates and alerts.
• Verify effectiveness and lock the record (after approval process).
• Trend by cause, process, product, and cost of poor quality.
• Prove traceability during audits with one click.
  

Usage Examples

• Production Defects — Containment + root cause + verification.
• Service Escalations — Fast corrective action with customer comms logged.
• Audit Findings — Auto-create CAPA from audit items.
• Supplier Issues — NCRs linked to the supplier record.
• Change-Related Issues — Tie NCRs to Change Control Process for full context.
• Systemic Preventives — Prevent repeats across sites.
  

Standards Addressed

ISO 9001:

• 8.7
• 10.2 (nonconformity & corrective action)

Also supports:

• ISO 14001: 10.2
• ISO 45001: 10.2

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Close the loop, visibly.

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